FAQs
What happens if I miss a session on a weekly course?
Don’t worry, your tutor will make sure to catch you up on the next class. We cannot offer any refunds for missed sessions during a course, but you are welcome to book onto an Open Session to finish your pieces and make up the time. Please note that these sessions do not include tuition.
How long does the kiln firing take?
Firing can take up to 4 weeks, we will contact you via email when your pieces are ready to collect.
Can I get a refund if I want to cancel my booking?
Let us know as soon as you can, if you want to cancel your booking. If you let us know more than 14 days ahead of the course start date, you will receive a full refund, minus a 10% admin fee. Within 14 days of the course starting, you will not be able to receive a refund, unless your place on the course is filled by someone else. If your place is filled by someone else, you will be offered another date for the workshop, or credit to use against another course.
Who are the open access studio sessions for?
These sessions are for those who are happy to work independently in the pottery studio. Sessions are for those who have completed some of our ceramics courses or have some knowledge and experience working with clay. There is no tuition included in these sessions.
What do I need to bring with me?
You will need to bring an apron with you, or clothes to get messy. All tools and materials are provided for all classes and for our open access sessions.
Do you have parking?
We have bike racks outside the studio. There are 3 car parking spaces directly outside Mudworks.