What happens if I miss a session on my weekly course?

Don’t worry, your tutor will make sure to catch you up on the next class. Have a chat with your tutor about catching up on what you’ve missed. We cannot offer any refunds for missed sessions during a course, but you are welcome to book onto an Open Session to finish your pieces and make up the time. Please note that these sessions do not include tuition.

How long does the kiln firing take?

Kiln firings take 2-3 days. As your work will need to go through two firings, the whole process can take up to 4 weeks. We will contact you via email when your pieces are ready to collect.

Can I get a refund if I want to cancel my booking?

Let us know as soon as you can, if you want to cancel your booking. If you let us know more than 14 days ahead of the course start date, you will receive a full refund, minus a 10% admin fee. Within 14 days of the course starting, you will not be able to receive a refund, unless your place on the course is filled by someone else. If your place is filled by someone else, you will be offered a refund minus 10% admin fee or credit to use against another course.

Who are the open access studio sessions for?

These self-directed sessions are for those who are happy to work independently. You must have attended at least one beginners pottery course (at Mudworks or elsewhere), or have prior experience and knowledge of ceramics practices. These sessions are not suitable for complete beginners, we suggest you book a course or workshop for your first session. There is no tuition included in these sessions but technicians are on hand to show you around and answer questions.

What do I need to bring with me?

Bring an apron with you, or clothes you don’t mind getting messy. All tools and materials are provided for all classes and for our open access sessions. Only the mudworks clay and glazes are to be used in our classes and open sessions.

Do you have parking?

There are 3 car parking spaces directly outside Mudworks. We have cycle parking directly outside the studio with the space for 8+ bikes.

Do you offer a kiln firing service?

Our studio memberships include a weekly kiln firing service. If you attend our Open Sessions you have access to this service. We do not have the additional kiln capacity to provide an external firing service for those not making in the studio.

I have finished a beginners course, what next?

We offer Open Access Sessions for those of you wanting to practice your new skills, with no obligation to keep any of your work. These are bookable on a session-by-session basis, with no commitment.