FAQs

What happens if I miss a session on my weekly course?

Don’t worry, your tutor will make sure to catch you up on the next class. Have a chat with your tutor about catching up on what you’ve missed. We cannot offer any refunds or catch up sessions during a course, but you are welcome to book onto an Open Session to finish your pieces and make up the time. Please note that these sessions do not include tuition.

How long does the kiln firing take?

Kiln firings take 2-3 days. As your work will need to go through two firings, the whole process can take up to 4 weeks. We will contact you via email when your pieces are ready to collect.

I have never done pottery before, what is best for me?

You can join a taster session for your first class as a one-off, or you can book onto a Beginners Course to start your pottery journey.

Can I get a refund if I want to cancel my booking?

Let us know as soon as you can, if you want to cancel your booking. If you let us know more than 14 days ahead of the course start date, you will receive a full refund, minus a 10% admin fee. Within 14 days of the course or workshop, you will not be able to receive a refund, unless your place on the course is filled by someone else. If your place is filled by someone else, you will be offered a refund minus 10% admin fee or equal credit to use against another course.

Can I come to an Open Session?

Open Access sessions are self-directed sessions for those who can work independently. You must have attended at least one beginners pottery course (at Mudworks or elsewhere), or have prior experience and knowledge of ceramics practices. These sessions are not suitable for complete beginners, we suggest you book a course or workshop for your first session. There is no tuition included in these sessions but technicians are on hand to show you around and answer questions. Only the mudworks clay and glazes can be used in classes and open sessions.

What do I need to bring with me?

Bring an apron with you, or clothes you don’t mind getting messy. All tools and materials are provided for all classes and for our open access sessions. Only the mudworks clay and glazes can be used in classes and open sessions.

Do you have parking?

There are 3 car parking spaces directly outside Mudworks. We have cycle parking directly outside the studio with the space for 8+ bikes.

Do you offer a kiln firing service?

Our studio memberships include a weekly kiln firing service. If you attend our Open Sessions you have access to this service as well, and can pay to have your work fired. We do not have the additional kiln capacity to provide an external firing service for those not making in the studio.

I have finished a beginners course, what next?

You are welcome to repeat courses more than once or book yourself onto one of our Improvers Courses. We also offer Open Access Sessions for those of you wanting to practice your new skills! These are bookable on a session-by-session basis, with no commitment and all tools and materials included. You’ll be using the same clay as on the course.

What does a membership mean?

We offer full-time studio memberships for independent ceramic artists who need a studio space in a fully equipped pottery studio. You can find out more details and fill out an enquiry form here. Memberships do not include materials such as clay or glaze, members work independently on their own projects. Alternatively, we have drop-in Open Access sessions available to book here.